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Our Satisfaction Guarantee
Comments from the President, G. Tom Tsao
At Inirgee.com, we strive to find products which are both unique and
of very high quality. We also want these products to save you money.
will often find that our prices are higher than seemingly-comparable
products, but you will always find a better value at Inirgee.com.
For instance, most of our LED light strings are Forever Bright (tm)
and Lifetime Guaranteed. Lesser-quality products cannot have such a
strong guarantee. You will find many knock-offs of our Forever Bright(tm)
lights, but you won't find the same qualilty. The differences are
details, such as color-matched LEDs, sealed bulbs that won't let
moisture in, long, 70-light strings, end-to-end plugs, no power
required, UL rating, etc.
Also, and I know of no other company that does this, we buy sample
products of almost everything we intend to sell, then abuse them
such that we are certain the products will endure more than
the regular wear-and-tear expected during their useful lifetime. If a
product doesn't survive
the abuse-test, we don't carry it in our regular
line (you might find it in the discount department, but we will never
attempt to sell you a cheap product
as if it were top-quality).
Remember, I am a consumer, too. And I can't stand it when a store tries
to pass off poor quality as "excellent."
We give you worry-free purchasing and a happy, safe experience in
Your satisfaction is guaranteed. If you are ever dissatisfied with
a product you bought from us, you may return it for refund or credit.
Email us for authorization before you return any purchase so we know
to watch for it (otherwise your return may get lost in the flurry of
activity here in the warehouse and office).
We give you 10 days to decide if you love your purchase. Keep the
original packaging 'til then because any returns must be in
condition or we cannot issue refund or credit. See our
We want your feedback (and we actually read it). Send your
comments to: firstname.lastname@example.org. As
you can imagine, I get tons of email.
If you want a personal response,
please request it. Otherwise, please know that I appreciate your
comments. I want to hear any compliments,
complaints, ideas, or
notification of any dead links or site failures. Thanks very much!
Thank you for visiting our website,
please come back to see us!